89bat Privacy Policy

At 89bat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website and services. By accessing 89bat, you acknowledge that you have read and understood the practices described in this document.

We are committed to protecting your personal data and maintaining the trust you place in us. This policy is designed to be clear, transparent, and easy to understand — because we believe every player on our platform deserves to know exactly how their data is handled from the moment they register to the moment they withdraw their winnings.

Information We Collect

89bat collects two broad categories of information: information you provide to us directly, and information we collect automatically when you use our platform.

Information You Provide Directly

When you register, deposit funds, or contact our support team, you may provide the following types of personal information:

• Full name and date of birth (for identity verification and age compliance — players must be 21+ to use 89bat)
• Email address and mobile phone number registered in Bangladesh
• Financial information such as your bKash, Nagad, or Rocket account details used for deposits and withdrawals
• Identity documents such as National ID Card (NID) or passport for KYC verification
• Communication preferences and support correspondence

Information Collected Automatically

When you interact with the 89bat platform, certain technical data is collected automatically, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on site, and clickstream data
• Gameplay activity including bet history, game sessions, and transaction records

How We Use Your Information

The data we collect is used exclusively to operate, improve, and secure the 89bat platform. Specific purposes include:

• Creating and managing your player account securely
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
• Verifying your identity to comply with age restrictions (21+) and responsible gaming standards
• Providing customer support and resolving disputes in a timely manner
• Sending relevant promotional offers and updates — you may opt out at any time
• Detecting and preventing fraud, money laundering, and other prohibited activities

Cookies and Tracking Technologies

89bat uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, keep you logged in, and understand how you navigate the site.

We use essential session cookies (required for login and gameplay), analytical cookies (to understand traffic patterns), and preference cookies (to remember your language and settings). You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the 89bat platform.

Data Sharing and Disclosure

89bat does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your information only in the following strictly limited circumstances:

• With payment service providers such as bKash, Nagad, and Rocket solely to process your financial transactions
• With identity verification and KYC service providers as required for player onboarding
• With game content providers (such as Pragmatic Play, Evolution Gaming, and Spribe) to deliver and troubleshoot gaming sessions
• With law enforcement or regulatory authorities when we are legally required to disclose information

Any third-party service providers engaged by 89bat are contractually required to handle your data with the same level of care and confidentiality that we apply internally. We do not permit them to use your data for their own purposes.

Data Security

89bat implements industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our platform uses SSL encryption to secure all data transmitted between your device and our servers. Access to personal data is restricted to authorized personnel on a need-to-know basis.

While we take all reasonable precautions to secure your data, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee absolute security, but we continuously review and update our security practices to address emerging threats.

Your Rights as a User

As a registered player on 89bat, you have the following rights with respect to your personal data:

• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — request correction of inaccurate or incomplete data
• Right to Erasure — request deletion of your data where it is no longer necessary for us to retain it
• Right to Restrict Processing — request that we limit how we use your data in certain circumstances
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw it at any time without affecting prior lawful processing

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all legitimate requests within 30 days. Please note that certain data retention obligations may limit our ability to delete some records.

Data Retention

89bat retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfill our legal, accounting, and reporting obligations. Transaction and gameplay records may be retained for a longer period where required by applicable regulations.

If you close your 89bat account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required for fraud prevention, dispute resolution, or legal compliance purposes.

Third-Party Links

The 89bat platform may occasionally reference third-party services such as payment providers. These third parties operate under their own privacy policies. 89bat is not responsible for the privacy practices of external services. We encourage you to review the privacy policies of any third-party service you use in connection with your 89bat account.

Age Restriction and Minor Protection

89bat is strictly an adult platform. Access and registration are permitted only for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has provided us with personal data, we will immediately suspend that account and delete the associated information.

Parents and guardians who believe their child may have registered on 89bat are urged to contact us immediately at [email protected] so that we can take swift corrective action.

Changes to This Privacy Policy

89bat reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players via email or a prominent notice on the platform. The updated policy will take effect immediately upon posting. Your continued use of 89bat after such changes constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 89bat handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available 24/7 to assist players across Bangladesh.

You can reach us by email at [email protected]. We aim to respond to all privacy-related inquiries within 3 business days. Please include your registered username or account ID to help us handle your request efficiently.

Why Your Privacy Is Safe with 89bat